1 Introduction
When you use the Bijali (bijali.click) website and services, you share certain personal information with us. This Privacy Policy explains how that information is collected, how it is used, and how it is kept secure.
Bijali is a trusted online betting and gaming platform in Bangladesh. We place the highest importance on our users' privacy. Reading this Privacy Policy will give you a clear understanding of how we handle your data and what rights you have.
Continuing to use this platform means you agree to this Privacy Policy. If you have any objections, please contact support or discontinue use of the platform.
2 Data Collection
Bijali collects two types of data — information you provide directly and information collected automatically. We only gather what is necessary to deliver and improve our services.
| Data Type | Example | How We Collect Data |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Registration Form |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | BKash/Nagad number, transaction history | Payment Gateway |
| Device Information | IP address, browser, operating system | Automatically |
| Usage Information | Page visits, betting history, session duration | Cookies & Log Files |
- During registration, we collect your name, email address, mobile number, and date of birth.
- A copy of your national ID or passport may be collected during KYC verification.
- Payment-related information is recorded during financial transactions.
- Your device's IP address and browser information are automatically logged when you access the site.
3 Purpose of Data Use
Bijali uses the information it collects for the purposes listed below. We never use any data for unnecessary or non-transparent reasons.
- Account Management: For registration, login, and profile updates.
- Identity Verification (KYC): To prevent financial fraud and money laundering.
- Transaction Processing: To process deposits and withdrawals securely.
- Customer Support: To properly address your complaints and queries.
- Promotions & Offers: To send you relevant bonuses and offers tailored to your preferences.
- Security: To detect and prevent unauthorized access and fraudulent activity.
- Legal Obligations: To meet the requirements of relevant legal authorities.
- Service Improvement: To analyze and improve the overall user experience.
4 Data Sharing Policy
Bijali does not generally share your personal data with third parties. However, limited information may be shared in the specific circumstances outlined below.
- Payment Processors: To process deposits and withdrawals, necessary transaction data is shared with payment platforms such as bKash, Nagad, and Rocket.
- Technology Providers: Limited data may be shared with trusted technology partners for hosting, security, and analytics purposes. They are not permitted to use your data independently.
- Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a government regulatory authority.
- Fraud Prevention: In cases of multiple accounts or suspected fraud, information may be verified with industry-recognized anti-fraud services.
5 Cookies & Tracking
Bijali uses cookies to ensure the website functions properly and to enhance your experience. Cookies are small text files stored in your browser.
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your language, location, and preferences.
- Analytics Cookies: To understand which pages on the site are most visited — this data is entirely anonymous.
You can disable non-essential cookies at any time through your browser settings. However, turning off essential cookies may cause some features to stop working properly.
6 Data Retention & Deletion
Bijali retains your data for as long as your account remains active or as needed to provide our services. Even after account closure, certain information may be kept for a specified period to meet legal obligations.
- Account and transaction records are typically retained for up to 5 years.
- KYC documents may be retained for up to 7 years as required by law.
- If you request account deletion, all data beyond what is required by law will be permanently deleted within 30 days.
- If you unsubscribe from marketing emails, you will no longer receive any promotional messages from us.
7 Your Rights
Bijali believes every user has full ownership of their personal data. Your key privacy rights are outlined below.
To exercise these rights support@bijali.clickto email us. We typically respond within 30 days.
8 Children's Privacy
Bijali is strictly prohibited for anyone under the age of 18. We do not knowingly collect or process personal information from minors.
If a minor has registered an account — whether discovered by us or reported — the account will be closed immediately and all collected data will be deleted.
9 Security Measures
Bijali uses industry-leading security technology to keep your data safe. Our security framework is regularly updated and tested.
- SSL/TLS Encryption: All communications on the site are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An additional layer of security at login.
- Firewall & DDoS Protection: Server-level protection against attacks.
- Regular Audits: Third-party security experts conduct regular audits of our systems.
- Staff Training: Only authorized personnel can access user data, and they are bound by strict confidentiality agreements.
10 Policy Updates
Bijali reserves the right to update this Privacy Policy as needed. For any significant changes, you will be notified in advance via your registered email or a site notification.
Continued use of the platform after an updated policy takes effect will be considered your acceptance of the new terms. We recommend checking this page regularly.
11 Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our support team is available 24/7, every day of the week.
- Email: support@bijali.click
- Response Time: Usually within 24–48 hours.
- Data Deletion Request: Please include your account ID and the reason for your request in the email.
For more information, visit our FAQ Page Or Terms & Conditions here.
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